Data Sources

We gather all our data from trusted internal reports and customer feedback to ensure transparency. Here are the key sources for our data:

- 63 NPS Score Compared to Top Brands.
  Source: NPS Survey Data
- 4.5/5 stars average Google Review.
  Source: Google reviews for all locations
- 88.3% of repairs are completed in under 7 days
  Source: Internal RECT Report
- 42.7% of service issues are resolved in a single session with an RVFix master technician
  Source: RVFix Internal Call Resolution Report
- Avg repair times: 17 days Bish's RV vs 31 days Nationally
  Source: Comparison of internal RECT data with external industry RECT data
  View external RECT data report
- 91.8% of repairs are completed correctly the first time.
  Source: NPS Survey Data
- 45 second average call wait time for new service requests
  Source: Statistical reports from our phone service provider
- 67 NPS Score Compared to Top Brands.
  Source: NPS Survey Data
- 88.0% of customers reported everything about their RV was explained to them clearly
  Source: NPS Survey Data
- 87.0% of our customers indicated satisfaction with the transparency of our pricing
  Source: Finance Satisfaction Surveys
- 8/10 customers expressed satisfaction with our EZ-Sign closing process
  Source: Finance Satisfaction Surveys
- 35 min average response time to online sales inquiries
  Source: Internal CRM Reports
- 87.2% of our customers are satisfied with their RV cleanliness
  Source: NPS Survey Data
- 51 NPS Score Compared to Top Brands.
  Source: NPS Survey Data
- Bish's RV carries 22/25 of the nation's top RV brands
  Source: Statistical Survey Industry Data

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